From: KS
To: Richard Willner
Sent: Monday, May 2, 2011

Subject: Dear Richard,

Thank you for all your hard work. I know you have your heart and soul in what you do. It is clear to me you give everything a great deal of thought and you are always working on your cases, day and night. I know what you do doesn’t happen without a tremendous amount of caring as well as a keen intelligence. I have been so grateful you have been there for me so many time. It is very overwhelming going through all the changes and to work through all the uncertainty it brings to one’s life. I am confident if there is anyone who can help me it is you. My very best to you for your dedication and unyielding desire to help those of us who find ourselves in what feels like an insurmountably array of difficulties that come with a scam peer review.

K. S. in Massachusetts